Privacy Policy
How Giftlo collects, uses, and protects your information.
Giftlo is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile application.
1. Information We Collect
- Personal Information (provided by you)
Name, Email address, Date of Birth (to send birthday reminders), Profile photo, Gender (optional) - App Usage Data
Wishlist items, friends/connections, service requests and reminders - Information About Other People
If you add a friend or family member's details to help you remember them — such as their name, birthday, or interests — we store that information on your behalf so the app can send you reminders and suggestions. You are responsible for having the right to share that information with us. - Device & Technical Data
Device type and operating system - Purchases and Subscriptions
Transaction records (processed securely via Apple's In-App Purchase). We never see or store full payment details.
2. How We Use Your Information
- Provide core app features (personalized products, wishlists, birthday reminders, connections)
- Send notifications (e.g., birthday reminders, subscription updates)
- Improve performance and user experience
- Provide customer support
- Process and manage subscriptions
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information. We may share it only:
- With trusted service providers (cloud storage, notifications)
- With Apple Inc. for payment and subscription processing (see Apple's Privacy Policy)
- When required by law
- With your explicit consent
4. Data Retention & Deletion
- Personal data is kept only while your account is active.
- Account deletion removes your data within 7 business days (except where required by law).
- Subscription receipts are retained up to 90 days for refunds/compliance.
You can delete your account anytime inside the app (Profile → Delete Account) or by emailing hello@giftlo.app with subject "Account Deletion – Giftlo".
5. Children's Privacy
Giftlo is not intended for children under 13. We do not knowingly collect data from children under 13.
6. Security
We use industry-standard encryption and secure storage. Payments are handled exclusively by Apple's secure systems.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@giftlo.app